Levis Tech developed NSC Minerals’ corporate website and customer ordering portal on one shared platform. The system gives customers a simple online interface for placing and following up on orders, while giving the NSC team a central administration area to manage both website content and ordering workflows.
The challenge was to create a simple customer-facing ordering experience while also connecting that experience with NSC’s external logistics and shipping applications. Connecting systems can be difficult because each application may use different data formats, required fields, statuses, and timing rules. When an issue happens, it can also be challenging to identify whether the source is the website, the customer portal, the integration layer, the external application, or the data being exchanged. NSC also needed the website and ordering application to be manageable without creating separate disconnected systems for their staff.
Levis Tech built a shared platform that combines NSC’s corporate website and customer ordering portal. This gives the NSC team one central administration area to manage website content, customer orders, and order-related information. The ordering portal gives customers a clear and simple way to place orders online. The application connects with NSC’s logistics and shipping workflow, sending and receiving order data so the NSC team can review, confirm, and dispatch orders, and customers can stay updated through the portal. This created a smoother process for both sides: customers have an easier way to place and follow up on orders, and the NSC team has a connected interface for managing website content and order flow from one system.
Corporate website implementation
Customer ordering portal
Central administration panel for website and ordering tools
Simple customer ordering interface
Online order submission for repeat and general customers
Connection with logistics and shipping workflows
Data exchange between the portal and external applications
Internal order review and confirmation support
Dispatch workflow support
Customer order status updates
Shipping and dispatch updates
Customer order history
Admin tools for NSC staff to manage orders and related information
Project type
Corporate website and customer ordering portal
Industry
Industrial / B2B operations
Focus
Website management, customer ordering, logistics integration, dispatch workflow, and customer communication
Platform
Shared website and web portal with customer-facing and admin functionality
Payment / pricing
No online pricing or payment functionality included
Let’s talk about how Levis Tech can help design custom software that fits the way your organization works.